Shipping policy

Processing Time
Orders are typically processed within 1–2 business days (excluding holidays). Pre-orders or custom-made footwear will have processing times stated on the product page.

Shipping Methods & Delivery Times (Domestic – USA)

Shipping Method Estimated Delivery Time
Standard Shipping 5–7 business days
Expedited Shipping 2–3 business days

*Shipping to Alaska, Hawaii, and US territories may take longer. Contact us for a quote.

International Shipping
Delivery time: 7–21 business days (varies by destination). Customers are responsible for all customs duties, taxes, and brokerage fees (not included in shipping charges). StickSmart T LLC is not responsible for delays caused by customs.

Order Tracking
Once shipped, you will receive a confirmation email with a tracking number. If no updates appear for several days, please contact the carrier or our support team.

Incorrect Address
Please provide accurate shipping information. If a package is returned due to an incorrect address provided by the customer, you will be responsible for the reshipment fee.